Frequently Asked Questions

 

Is seating assigned or first-come, first-served?

All seating in both of our performance venues is General Seating, which is not assigned.

The Rhode Center opens one hour prior to curtain. Seating begins a half-hour prior to curtain.

We strongly recommend that you purchase tickets in advance for guaranteed admission. If you have specific seating needs, you may reach House Management by e-mail at: info@rhodecenter.org

 

When can I purchase tickets?

We strongly recommend that you purchase tickets online for guaranteed admission. Online sales are available up to two hours before the show begins. The Rhode Center box office opens one hour prior to showtime. You may purchase tickets for any future performance online or at the box office.

 

Where do I park?

There is ample, free street parking throughout Downtown Kenosha surrounding the Rhode Center, along with a number of free public parking lots. For locations of public parking lots, check out the "Getting Around" section of the Downtown Kenosha website: www.downtownkenosha.org

 

How do I use my FlexPass Membership admissions?

Your FlexPass is associated to your specific Patron ID, which you received in your e-mail receipt upon purchase. You will use this Patron ID when you purchase tickets online; simply click on the Redeem Benefits button when payment is requested. You may also bring your Patron ID to the box office, pending availability of tickets. Click here for step by step instructions. You can also send an e-mail to: info@rhodecenter.org

 

How do I use my Active or Associate Membership admissions (or "comps")?

Your admissions associated to your specific Patron ID, which you received in your e-mail receipt when your Associate Membership was processed. You will use this patron ID when you purchase tickets online; simply click on the Redeem Benefits button when payment is requested. You may also bring your Patron ID to the box office, pending availability of tickets. Click here for step by step instructions. You can also send an e-mail to: info@rhodecenter.org

 

What accommodations are available for patrons with mobility or sensory limitations?

We have a wheelchair accessible restroom on the ground floor. There are no stairs necessary for patrons to access this restroom, nor are stairs necessary to access either of our two performance spaces or the Pollard Gallery. The Spotlight Gallery is located on the second floor of our balcony and is only accessible by stairs.

Skinner Hall has space in front of the stage for up to 2 wheelchairs.

The Donna Wolf Steigerwaldt Auditorium has 2 spaces for wheelchairs midway between the stage and the back of the auditorium.

We strongly encourage that you purchase tickets in advance and reach our House Management team prior to arrival to request reservation of one of these spaces.

Although we make every effort to accommodate every guest, we cannot guarantee arrangements for patrons who have not purchased tickets in advance and/or those who have not contacted House Management prior to arrival.

Contact House Management by e-mail: info@rhodecenter.org

We are currently seeking funds to purchase Assistive Listening Devices for both of our venues. If you feel as strongly as we do about this need, please consider making a contribution to our funding initiative.

 

What do you consider a student? What do you consider a senior? Who gets military pricing?

A student is any person with a current student ID, including college. A senior is a person whose picture ID indicates an age of 60 years or above. Military pricing is available to persons with military IDs and applies to all tickets purchased in the transaction.

 

Do you cancel performances due to inclement weather?

It is unlikely that we will cancel a performance due to inclement weather. However, if the downtown area is not accessible for vehicular traffic, if street parking is banned, or if the Rhode Center venue is without power for an extended period, we may have no choice but to cancel. In the unlikely event that a performance is canceled, an announcement will be displayed on our website two hour prior to the event start time. If you have already purchased tickets to a canceled performance, you will receive a message to the email address associated with your order. Generally, paid admissions are transferred to another performance of your choice for the same production or, in some cases, to another production. Paid admissions can also be converted to tax-deductible donations. For additional assistance, contact our Box Office at info@rhodecenter.org

 

Is your space available for rent?

Which space? The Donna Wolf Steigerwaldt Auditorium (seats 320), Skinner Hall (seats 230), and our Grand Lobby (Max. Capacity 300) can be rented, pending availability.

Please know that we are a very busy arts facility and rentals are not our primary industry. As such, we strongly recommend that you review our season before you submit a request. The date you want may already have a performance scheduled.

If you would like a quote for one of our spaces or to check date availability, please send an e-mail to: rentals@rhodecenter.org

NOTE: We are currently unable to schedule rentals beyond May 2016 due to our pending 2016-2017 season schedule.

 

How can I support LSP Inc. at the Rhode Center?

So many ways! The first thing you can do is attend a performance and then tell your friends how much you loved it. You can also donate on a one-time or recurring basis to help fuel our efforts and further our mission! You may also be interested in volunteering. Typically, we meet every Tuesday to tackle small projects and maintain our beautiful facility.  You can also sign up to receive e-mail notices of additional volunteer opportunities. Do you enjoy being on stage? Sign up to receive e-mail audition notices! We would love for you to become an Active or Associate Member, and perhaps even join a committee or serve on our Board of Directors. There is no shortage of ways to support something as thrilling as community-minded creative endeavors.

 

Is the Rhode Center haunted?

 

Yes, it certainly seems that way.